| Use oral or written communication techniques. |
| Explain rules, policies or regulations. |
| Prepare reports. |
| Schedule employee work hours. |
| Perform safety inspections in transportation setting. |
| Assign work to staff or employees. |
| Establish employee performance standards. |
| Evaluate performance of employees or contract personnel. |
| Prepare or maintain employee records. |
| Orient new employees. |
| Recommend personnel actions, such as promotions, transfers, and dismissals. |
| Resolve personnel problems or grievances. |
| Verify cargo against shipping papers. |
| Recommend improvements to work methods or procedures. |
| Load/unload passenger luggage or cargo. |
| Direct and coordinate activities of workers or staff. |
| Oversee work progress to verify safety or conformance to standards. |
| Determine loaded cargo complies with regulations or specifications. |
| Review schedules to obtain cargo loading information. |
| Conduct training for personnel. |
| Maintain production or work records. |
| Monitor worker performance. |
| Resolve or assist workers to resolve work problems. |
| Coaching and Developing Others | Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. |
| Communicating with Supervisors, Peers, or Subordinates | Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
| Controlling Machines and Processes | Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles). |
| Coordinating the Work and Activities of Others | Getting members of a group to work together to accomplish tasks. |
| Establishing and Maintaining Interpersonal Relationships | Developing constructive and cooperative working relationships with others, and maintaining them over time. |
| Evaluating Information to Determine Compliance with Standards | Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. |
| Getting Information | Observing, receiving, and otherwise obtaining information from all relevant sources. |
| Guiding, Directing, and Motivating Subordinates | Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. |
| Handling and Moving Objects | Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. |
| Identifying Objects, Actions, and Events | Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
| Making Decisions and Solving Problems | Analyzing information and evaluating results to choose the best solution and solve problems. |
| Monitor Processes, Materials, or Surroundings | Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. |
| Operating Vehicles, Mechanized Devices, or Equipment | Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft. |
| Organizing, Planning, and Prioritizing Work | Developing specific goals and plans to prioritize, organize, and accomplish your work. |
| Performing General Physical Activities | Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. |
| Resolving Conflicts and Negotiating with Others | Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. |
| Scheduling Work and Activities | Scheduling events, programs, and activities, as well as the work of others. |
| Updating and Using Relevant Knowledge | Keeping up-to-date technically and applying new knowledge to your job. |