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Daily Tasks
| Analyze evidence and apply relevant laws, regulations, policies, and precedents in order to reach conclusions. | | Arrange and conduct hearings to obtain information and evidence relative to disposition of claims. | | Authorize payment of valid claims. | | Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters such as fees, and determine details such as witness numbers and time requirements. | | Conduct studies of appeals procedures in order to ensure adherence to legal requirements and to facilitate disposition of cases. | | Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests. | | Determine existence and amount of liability, according to evidence, laws, and administrative and judicial precedents. | | Interview claimants, agents, or witnesses to obtain information about disputed issues. | | Issue subpoenas and administer oaths to prepare for formal hearings. | | Notify claimants of denied claims and appeal rights. | | Organize and deliver public presentations about mediation to organizations such as community agencies and schools. | | Participate in court proceedings. | | Prepare settlement agreements for disputants to sign. | | Prepare written opinions and decisions regarding cases. | | Recommend acceptance or rejection of compromise settlement offers. | | Research laws, regulations, policies, and precedent decisions to prepare for hearings. | | Review and evaluate information from documents such as claim applications, birth or death certificates, and physician or employer records. | | Rule on exceptions, motions, and admissibility of evidence. | | Set up appointments for parties to meet for mediation. | | Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement. |
Daily Work Activities
| Analyze data to discover facts in case. | | Analyze legal questions. | | Use case logic or precedent. | | Follow confidentiality procedures. | | Use interpersonal communication techniques. | | Use interviewing procedures. | | Follow professional ethics principles in law practice. | | Follow rules of evidence procedures in legal setting. | | Communicate technical information. | | Use knowledge of legal procedural rules. | | Write legal correspondence. | | Use conflict resolution techniques. | | Understand legal terminology. | | Write legal documents. | | Make presentations. | | Analyze existing evidence or facts. | | Organize legal information or records. | | Verify investigative information. | | Organize meetings to address labor disputes. | | Mediate or arbitrate disputes. | | Draw up agreements in accordance with laws. | | Arbitrate personnel disputes. |
Other Work Activities
| Analyzing Data or Information | Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. | | Communicating with Persons Outside Organization | Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. | | Communicating with Supervisors, Peers, or Subordinates | Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. | | Documenting/Recording Information | Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. | | Establishing and Maintaining Interpersonal Relationships | Developing constructive and cooperative working relationships with others, and maintaining them over time. | | Getting Information | Observing, receiving, and otherwise obtaining information from all relevant sources. | | Identifying Objects, Actions, and Events | Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. | | Interpreting the Meaning of Information for Others | Translating or explaining what information means and how it can be used. | | Judging the Qualities of Things, Services, or People | Assessing the value, importance, or quality of things or people. | | Making Decisions and Solving Problems | Analyzing information and evaluating results to choose the best solution and solve problems. | | Organizing, Planning, and Prioritizing Work | Developing specific goals and plans to prioritize, organize, and accomplish your work. | | Performing for or Working Directly with the Public | Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. | | Processing Information | Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. | | Provide Consultation and Advice to Others | Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics. | | Resolving Conflicts and Negotiating with Others | Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. | | Scheduling Work and Activities | Scheduling events, programs, and activities, as well as the work of others. | | Selling or Influencing Others | Convincing others to buy merchandise/goods or to otherwise change their minds or actions. | | Thinking Creatively | Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. | | Updating and Using Relevant Knowledge | Keeping up-to-date technically and applying new knowledge to your job. |
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Schools Offering Degrees for
Arbitrators, Mediators, and Conciliators |
 | Concord Law School | Online | |  | Jones International University | Online | |  | Florida Metropolitan University | Online | |  | Virginia College | Online | |  | Strayer University | Online | |  | Westwood College | Online | |  | Kaplan University | Online | |  | University of Phoenix | Campus | Guaynabo, PR 00968 |  | The Salter School | Campus | West Boylston, MA 01583 |  | The Salter School | Campus | Tewksbury, MA 01876 |  | The Salter School | Campus | Malden, MA 02148 |  | Hesser College | Campus | Nashua, NH 03063 |  | Hesser College | Campus | Salem, NH 03079 |  | Hesser College | Campus | Manchester, NH 03103 |  | Hesser College | Campus | Concord, NH 03301 |  | Hesser College | Campus | Portsmouth, NH 03801 |  | Woodbury College | Campus | Montpelier, VT 05602 |  | Branford Hall Career Institute | Campus | Windsor, CT 06095 |  | Fox Institute of Business | Campus | West Hartford, CT 06110 |  | Branford Hall Career Institute | Campus | Branford, CT 06405 |  | Branford Hall Career Institute | Campus | Southington, CT 06489 |  | Berkeley College | Campus | Woodbridge, NJ 07095 |  | Berkeley College | Campus | Newark, NJ 07102 |  | Berkeley College | Campus | West Paterson, NJ 07424 |  | Eastwick Colleges - HoHoKus School | Campus | Hackensack, NJ 07601 |  | Prism Career Institute | Campus | Cherry Hill, NJ 08052 |  | Prism Career Institute | Campus | West Atlanitc City, NJ 08322 |  | Berkeley College | Campus | New York, NY 10017 |  | Business Informatics Center Inc | Campus | Valley Stream, NY 11580 |  | Briarcliffe College | Campus | Bethpage, NY 11714 |  | Mildred Elley School | Campus | Latham, NY 12110 |  | Elmira Business Institute | Campus | Vestal, NY 13850 |  | Ridley-Lowell School of Business | Campus | Binghamton, NY 13905 |  | Elmira College | Campus | Elmira, NY 14901 |  | Newport Business Institute | Campus | Lower Burrell, PA 15068 |  | Sanford-Brown Institute | Campus | Monroeville, PA 15146 |  | Bradford School | Campus | Pittsburgh, PA 15219 |  | ICM School of Business and Medical Careers | Campus | Pittsburgh, PA 15222 |  | Everest Institute | Campus | Pittsburgh, PA 15222 |  | Business Institute of Pennsylvania | Campus | Meadville, PA 16335 |  | Tri-State Business Institute | Campus | Erie, PA 16506 |  | Central Pennsylvania College | Campus | Summerdale, PA 17093 |  | Keystone Technical Institute | Campus | Harrisburg, PA 17112 |  | Consolidated School of Business | Campus | York, PA 17404 |  | Consolidated School of Business | Campus | Lancaster, PA 17603 |  | Newport Business Institute | Campus | Williamsport, PA 17701 |  | McCann School of Business and Technology | Campus | Sunbury, PA 17801 |  | McCann School of Business and Technology | Campus | Pottsville, PA 17901 |  | McCann School of Business and Technology | Campus | Mahanoy City, PA 17948 |  | McCann School of Business and Technology | Campus | Scranton, PA 18503 |  | PJA School | Campus | Upper Darby, PA 19082 |  | Pace Institute | Campus | Reading, PA 19601 |  | Berks Technical Institute | Campus | Wyomissing, PA 19610 |  | Dawn Training Centre | Campus | Wilmington, DE 19805 |  | Hagerstown Business College | Campus | Hagerstown, MD 21742 |  | Sanford-Brown College | Campus | Vienna, VA 22182 |  | Everest College | Campus | Arlington, VA 22203 |  | National College of Business and Technology | Campus | Harrisonburg, VA 22802 |  | National College of Business and Technology | Campus | Salem, VA 24153 |  | West Virginia Junior College | Campus | Charleston, WV 25301 |  | West Virginia Junior College | Campus | Morgantown, WV 26505 |  | King's College | Campus | Charlotte, NC 28204 |  | Miller-Motte Technical College | Campus | North Charleston, SC 29406 |  | Gwinnett College | Campus | Lilburn, GA 30047 |  | Keiser University | Campus | Daytona Beach, FL 32114 |  | Jones College | Campus | Jacksonville, FL 32205 |  | Jones College | Campus | Jacksonville, FL 32211 |  | Keiser University | Campus | Jacksonville, FL 32216 |  | Florida Metropolitan University | Campus | Jacksonville, FL 32256 |  | Keiser University | Campus | Tallahassee, FL 32309 |  | Virginia College at Pensacola | Campus | Pensacola, FL 32502 |  | City College Branch Campus | Campus | Gainesville, FL 32608 |  | City College | Campus | Casselberry, FL 32707 |  | Keiser University | Campus | Orlando, FL 32807 |  | Florida Metropolitan University | Campus | Orlando, FL 32810 |  | Florida Metropolitan University | Campus | Orlando, FL 32819 |  | Keiser University | Campus | Melbourne, FL 32901 |  | Florida Metropolitan University | Campus | Melbourne, FL 32935 |  | National School of Technology Inc | Campus | Hialeah, FL 33012 |  | Keiser University | Campus | Pembroke Pines, FL 33027 |  | Florida Metropolitan University | Campus | Pompano Beach, FL 33062 |  | City College | Campus | Miami, FL 33156 |  | National School of Technology Inc | Campus | Miami, FL 33169 |  | Jones College | Campus | Miami, FL 33176 |  | Keiser University | Campus | Kendall, FL 33183 |  | National School of Technology Inc | Campus | Miami, FL 33186 |  | Keiser University | Campus | Ft. Lauderdale, FL 33309 |  | Keiser University | Campus | West Palm Beach, FL 33411 |  | Florida Metropolitan University | Campus | Tampa, FL 33614 |  | Southwest Florida College | Campus | Tampa, FL 33619 |  | Florida Metropolitan University | Campus | Tampa, FL 33619 |  | Keiser University | Campus | Tampa, FL 33634 |  | Florida Metropolitan University | Campus | Clearwater, FL 33759 |  | Florida Metropolitan University | Campus | Lakeland, FL 33801 |  | Keiser University | Campus | Lakeland, FL 33805 |  | Southwest Florida College | Campus | Fort Myers, FL 33907 |  | Keiser University | Campus | Sarasota, FL 34240 |  | Keiser University | Campus | Port St. Lucie, FL 34952 |  | Virginia College | Campus | Birmingham, AL 35209 |  | Virginia College | Campus | Huntsville, AL 35805 |  | Virginia College at Mobile | Campus | Mobile, AL 36608 |  | |
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