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Career Interest & Knowledge |
Useful Interests
| Realistic | Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. | | Investigative | Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally. | | Artistic | Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules. | | Social | Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others. | | Enterprising | Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. | | Conventional | Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. |
Useful Knowledge
| Clerical | Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. | | Customer and Personal Service | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. | | English Language | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. | | Mathematics | Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
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Schools Offering Degrees for
Customer Service Representatives |
 | Virginia College | Online | | | Mildred Elley | Campus | Pittsfield, MA 01201 | | The Salter School | Campus | West Boylston, MA 01583 | | Bryman Institute - A Corinthian School | Campus | Brighton, MA 02135 | | New Hampshire Career Institute | Campus | Concord, NH 03301 | | Ridley Lowell Business and Technical Institute | Campus | New London, CT 06320 | | Eastwick Colleges - HoHoKus School | Campus | Hackensack, NJ 07601 | | CDM Institute | Campus | Marlton, NJ 08053 | | College of Westchester | Campus | White Plains, NY 10606 | | Plaza College | Campus | Jackson Heights, NY 11372 | | Business Informatics Center Inc | Campus | Valley Stream, NY 11580 | | Mildred Elley School | Campus | Latham, NY 12110 | | Elmira Business Institute | Campus | Vestal, NY 13850 | | Ridley-Lowell School of Business | Campus | Binghamton, NY 13905 | | Elmira College | Campus | Elmira, NY 14901 | | Newport Business Institute | Campus | Lower Burrell, PA 15068 | | Bradford School | Campus | Pittsburgh, PA 15219 | | Pennsylvania Commercial College | Campus | Washington, PA 15301 | | Business Institute of Pennsylvania | Campus | Meadville, PA 16335 | | Tri-State Business Institute | Campus | Erie, PA 16506 | | Consolidated School of Business | Campus | York, PA 17404 | | Consolidated School of Business | Campus | Lancaster, PA 17603 | | Newport Business Institute | Campus | Williamsport, PA 17701 | | McCann School of Business and Technology | Campus | Sunbury, PA 17801 | | McCann School of Business and Technology | Campus | Pottsville, PA 17901 | | McCann School of Business and Technology | Campus | Mahanoy City, PA 17948 | | McCann School of Business and Technology | Campus | Scranton, PA 18503 | | Pace Institute | Campus | Reading, PA 19601 | | Berks Technical Institute | Campus | Wyomissing, PA 19610 | | Everest College | Campus | Tysons Corner, VA 22102 | | National College of Business and Technology | Campus | Harrisonburg, VA 22802 | | National College of Business and Technology | Campus | Charlottesville, VA 22901 | | National College of Business and Technology | Campus | Martinsville, VA 24114 | | National College of Business and Technology | Campus | Salem, VA 24153 | | National College of Business and Technology | Campus | Lynchburg, VA 24502 | | National College of Business and Technology | Campus | Danville, VA 24540 | | National College of Business and Technology | Campus | Bluefield, VA 24605 | | West Virginia Junior College | Campus | Morgantown, WV 26505 | | Brookstone College | Campus | Greensboro, NC 27409 | | Brookstone College | Campus | Charlotte, NC 28262 | | Advanced Career Training | Campus | Morrow, GA 30260 | | Advanced Career Training | Campus | Atlanta, GA 30329 | | Advanced Career Training | Campus | Jacksonville, FL 32207 | | Virginia College at Pensacola | Campus | Pensacola, FL 32502 | | Virginia College | Campus | Birmingham, AL 35209 | | Virginia College | Campus | Huntsville, AL 35805 | | Virginia College at Mobile | Campus | Mobile, AL 36608 | | National College of Business and Technology | Campus | Madison, TN 37115 | | National College of Business and Technology | Campus | Nashville, TN 37211 | | Virginia College | Campus | Chattanooga, TN 37411 | | National College of Business and Technology | Campus | Bristol, TN 37620 | | National College of Business and Technology | Campus | Knoxville, TN 37919 | | National College of Business and Technology | Campus | Memphis, TN 38118 | | National College of Business and Technology | Campus | Bartlett, TN 38134 | | Virginia College | Campus | Jackson, MS 39211 | | Virginia College | Campus | Biloxi, MS 39532 | | National College of Business and Technology | Campus | Louisville, KY 40216 | | National College of Business and Technology | Campus | Danville, KY 40422 | | National College of Business and Technology | Campus | Lexington, KY 40508 | | National College of Business and Technology | Campus | Florence, KY 41042 | | Southwestern College | Campus | Florence, KY 41042 | | National College of Business and Technology | Campus | Pikeville, KY 41501 | | National College of Business and Technology | Campus | Richmond, KY 41501 | | Ohio Business College | Campus | Lorain, OH 44055 | | National Institute of Technology | Campus | Cuyahoga Falls, OH 44221 | | National College of Business and Technology | Campus | Stow, OH 44224 | | Trumbull Business College | Campus | Warren, OH 44484 | | National College of Business and Technology | Campus | Youngstown, OH 44505 | | Ohio Business College | Campus | Sandusky, OH 44870 | | Southwestern College | Campus | Franklin, OH 45005 | | Southwestern College of Business | Campus | Cincinnati, OH 45202 | | National College of Business and Technology | Campus | Cincinnati, OH 45237 | | Southwestern College | Campus | Cincinnati, OH 45246 | | Southwestern College | Campus | Dayton, OH 45402 | | National College of Business and Technology | Campus | Kettering, OH 45420 | | Indiana Business College | Campus | Anderson, IN 46013 | | Indiana Business College | Campus | Indianapolis, IN 46204 | | National College of Business and Technology | Campus | Indianapolis, IN 46250 | | Indiana Business College | Campus | Indianapolis, IN 46278 | | Detroit Business Institute | Campus | Riverview, MI 48192 | | Dorsey Business Schools | Campus | Southgate, MI 48195 | | Aakers College | Campus | Fargo, ND 58103 | | Fox College Inc | Campus | Oak Lawn, IL 60453 | | Northwestern Business College - Southwestern Campus | Campus | Bridgeview, IL 60455 | | Northwestern Business College | Campus | Chicago, IL 60630 | | Metro Business College of Arnold | Campus | Arnold, MO 63010 | | Hickey College | Campus | Saint Louis, MO 63146 | | Metro Business College of Cape Girardeau | Campus | Cape Girardeau, MO 63701 | | Metro Business College of Rolla | Campus | Rolla, MO 64401 | | Metro Business College of Jefferson City | Campus | Jefferson City, MO 65109 | | Vatterott College | Campus | Springfield, MO 65807 | | Northeast Kansas Technical College | Campus | Atchison, KS 66002 | | Career Technical College | Campus | Shreveport, LA 71105 | | American Commercial College | Campus | Shreveport, LA 71105 | | Career Technical College | Campus | Monroe, LA 71201 | | Interactive Learning Systems | Campus | Dallas, TX 75247 | | Career Centers of Texas | Campus | Fort Worth, TX 76103 | | American Commercial College | Campus | Wichita Falls, TX 76310 | | American Commercial College | Campus | San Angelo, TX 76904 | | Career Centers of Texas | Campus | El Paso, TX 78207 | | Career Centers of Texas | Campus | Corpus Christ, TX 78416 | | Virginia College at Austin | Campus | Austin, TX 78723 | | American Commercial College | Campus | Lubbock, TX 79411 | | American Commercial College | Campus | Abilene, TX 79602 | | American Commercial College of Texas | Campus | Odessa, TX 79762 | |
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