Telecom Industry
Jobs in the telecommunications and wireless communications industries.

Telephone Operators
Provide information by accessing alphabetical and geographical directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.

Computer Systems Analysts
Analyze science, engineering, business, and all other data processing problems for application to electronic data processing systems. Analyze user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. May analyze or recommend commercially available software. May supervise computer programmers.

Communication Equipment Mechanics
Set-up, rearrange, or remove switching and dialing equipment used in central offices. Service or repair telephones and other communication equipment on customers' property. May install equipment in new locations or install wiring and telephone jacks in buildings under construction.

Communication Equipment Operators
All media and communication equipment workers not listed separately.

Government Workers
A very broad category that includes judicial system, education, law enforcement, public transportation, and other public-service and federally-funded careers.

Information Technology Services
The study, design, development, implementation, support or management of computer-based information systems, particularly software applications and computer hardware.

Fiber-Optic Technicians
Fiber optic technicians are responsible for patrolling miles of fiber optic cable. They are the skilled individuals that repair fiber cables severed by backhoes and other machinery--a full-time job, especially in good economic times when construction is high