Computer Support Specialists
Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Computer Systems Analysts
Analyze science, engineering, business, and all other data processing problems for application to electronic data processing systems. Analyze user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. May analyze or recommend commercially available software. May supervise computer programmers.

Electrical and Electronic Engineering Technicians
Apply electrical and electronic theory and related knowledge, usually under the direction of engineering staff, to design, build, repair, calibrate, and modify electrical components, circuitry, controls, and machinery for subsequent evaluation and use by engineering staff in making engineering design decisions.

Computer Operators
Monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, engineering, and other data according to operating instructions. May enter commands at a computer terminal and set controls on computer and peripheral devices. Monitor and respond to operating and error messages.

Computer, Automated Teller, and Office Machine Repairers
Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.

Government Workers
A very broad category that includes judicial system, education, law enforcement, public transportation, and other public-service and federally-funded careers.

Wholesale and Retail Sales
Retail/Wholesale Sales and Service is comprised of courses and/or programs relating to planning, managing and performing wholesaling and retailing services and related marketing and distribution support services including merchandise/product management and promotion. Sample occupations include Sales Associate, Interior Designer, Marketing Director, Buyer, Real Estate Broker, and Customer Service Representative.

Scientific Engineering and Technical Services
Whether it is a computer screen or an airplane engine or a bridge, someone has to decide how big it will be and how it will work. The men and women in the scientific, engineering, and technical services field create the designs and draw up the plans that determine how things will be built. This program will offer insights into the jobs of a civil engineer, an electronics technician, a hazardous waste technician, and a water and liquid waste treatment plant and systems operator.

Computer Repair Technician
Research, design, develop, and test computer or computer-related equipment for commercial, industrial, military, or scientific use.

Help Desk Technician
People turn to Help Desk technicians when they need assistance with their computer or software. These professionals need to listen to the problem being described, take methodical steps to diagnose and solve the problem, yet  always be ready to change course as new facts become available. A Help Desk technician can be on the front lines, answering questions from customers for a software development firm, or behind the scenes, serving the employees of a large corporation.